Australia's Leading Marketing Agency
Assisting government organisations to communicate clearly, build trust, and engage communities with effective, compliant digital strategy.
Government communication is most effective when it’s a two-way process. Citizens expect to be heard, engaged, and informed about matters that impact their day-to-day lives. TFM’s digital strategies will support you in going beyond generally failed notices and updates to encourage genuine engagement with civic stakeholders.
TFM Digital works with paid ad campaigns, SEO, social media management, and short-term campaigns. The result occurs when civic engagement is improved, and public trust is built on your perceived willingness to listen and respond. TFM Digital ensures that every message promotes your value and helps improve civic engagement and participation.
Accountability is built into the practice of public service; your marketing should be no different. At TFM, every initiative we implement features measurable objectives, projected audiences, and transparent reporting.
We utilise analytics to observe performance in real-time, with measurements of reach, sentiment, and response rates. This data empowers your team to see what is working and what opportunities exist for improvement. Our transparent reporting system keeps stakeholders informed and confident that taxpayer dollars are being spent responsibly to achieve real outcomes.
We understand the unique pressure the public-sector communication team faces. That’s why we work as an extension of your internal team, guaranteeing that all outputs and campaigns meet accessibility standards and the brand’s standards.
Whether you require support to launch a regional-awareness campaign or support to develop the strategy for a long-term content plan, TFM Digital has the knowledge and reliability to deliver results. TFM Digital will help keep the project on a timeline, on-brand, and on budget throughout the project development process.
Testimonials
Exceeded benchmarks by more than half
Total impressions
By leveraging broad targeting and smart optimisations across Meta, YouTube, and BVOD, we drove strong reach and engagement at significantly reduced cost. The campaign delivered CPMs up to 57% more efficient than benchmarks.
Omni-channel approach marketing – City of Moreton Bay
TFM Digital unites strategic insights with technical skill. Our experience in local government, provincial government, and the not-for-profit sector allows us to understand the importance of sharing accurate, inclusive, and effective content. We’re not just managing campaigns, we’re creating communication ecosystems that educate, engage, and empower communities. Our first priority is to help you deliver results, first to your program and/or institute, and then to the public, both of which reflect your story and business accountabilities.
We develop integrated strategies that span across websites, social media, digital out of home, and search. By having a channel-aligned approach to strategies, we ensure a consistent, cohesive message no matter where your audiences engage with your communication.
We understand the processes and protocols that govern public communication. From content approvals to stakeholder alignment, our systems provide accuracy, transparency, and reliability through every step of the process.
All of our campaigns are informed by data. We analyse community engagement data and campaign measurements to help optimise reach, tone, and timing. Ensuring that your messages get to the people you need them to.
We will act as an extension of your internal communications team. You can pass your department's technicalities on to us while being kept in the loop on approvals and outcomes so you have complete comfort in the communication process throughout.
Digital marketing enables government entities to provide timely, transparent communication and disseminate information where audiences are online. This increases community awareness of information, seeks feedback, provides access, and measurement to valuable information.
TFM Digital has partnered nationally with government entities to create successful campaigns that are creative, compliant and diversify communication to a variety of audiences in trusted digital spaces.
Any and all TFM Digital websites and campaigns follow accessibility standards so every citizen, regardless of ability, device, or language, has access to your information.
Yes, we monitor performance, report on outcomes, and provide recommendations for next steps in the pursuit of continuous improvement. Meaning your communication remains timely, relevant, and well-received.
We don’t just generate leads, we convert them. With a relentless focus on quality and efficiency, our expert team delivers data-driven results that fuel your business growth.
Menu
Brisbane Office
344 Queen Street,
Brisbane 4000
Sydney Office
suite 5/13-29 Nichols St
Surry Hills NSW
Melbourne Office
11 Wilson Street,
South Yarra, VIC 3141
TFM Digital is located on land belonging to the Awabakal people and we recognise their connection to country. Sovereignty was never ceded. Always was, always will be Aboriginal land.
© 2026 All Rights Reserved.
